Art & Craft, Home Decor, Bath & Beyond, Apparels/Fashion, Stationary, Pet Care - Krerum: The Realm of Creativity

Shipping and delivery policy
Shipping will be done post 24 hour of the order placed and delivery will be done with 5-6 working days.

Return policy for buyers.

The Policy envisages the terms and conditions under which: 

(a) You are permitted to return goods purchased by you, subject to a valid reason;

(b) A refund may be obtained for goods purchased by you, subject to certain conditions;

(c) You may cancel orders for goods purchased by you within a stipulated period of time"

What I can return and when?

(a) You receive a faulty or defective product

(b) You receive a product that is different from what you ordered

(c) You receive a product that looks different from how it appeared on the product page

(d) If the product does not fit well (size issues)

What products can NOT be returned?

(a) Items that have been worn, washed or soiled;

(b) Electronic items, once the seal has been broken, cannot be returned unless the equipment is faulty

(c) Consumable products like food and beverages, bath and beauty products;

(d) Bulky items like furniture, statues, paintings, temples (mandir).

(e) Custom made products.

Conditions for returning products

(a) The products must be returned in the original condition they were received in along with any bills, tags, labels etc;

(b) Products must be in their original form and unsoiled;

(c) Brand packaging should be intact;

(d) Replacement of a product will be subject to availability of the product on the website at that time.

(e) Cancellation can be done within 24 hours of the order placed. 

(f) Return can be requested with 3 days of the order received and refund will be done through online mode in 6-7 working days.